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Hi! I’m Erin, an automated LegalShield representative here to assist you with any questions you may have.

Contact LegalShield

Member Services

800-440-8857

MemberServices@legalshield.com

Sales Associate Services

580-436-7424

AssociateServices@legalshield.com

Broker/Insurance Agent

855-572-7653

Broker@legalshield.com

Small Business

800-440-8857

BusinessMember@legalshield.com

Helpful FAQs

FAQ

Does my membership cover wills?

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FAQ

Yes, your membership covers wills for you and your family.

FAQ

What is LegalShield?

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FAQ

LegalShield has been providing legal service plans to North American families for over 40 years. Our customers can access legal counsel and advice from qualified lawyers simply by calling a toll-free number. Many other benefits are included, but even at the most basic level our plans allow you to have peace of mind.

FAQ

What law firm will provide my legal services?

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FAQ

LegalShield has arranged for you to have a special law firm available to handle your legal needs. This firm has been screened, is monitored daily, and is ready to handle your legal matters with the interest and concern you deserve.

FAQ

What is covered under a LegalShield Legal Plan?

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FAQ

Access a variety of legal services including: advice on unlimited issues, attorney letters or calls made on your behalf, contract and document review (up to 15 pages each) and more. Review a plan contract for complete terms, coverage, amounts, conditions and exclusions.

FAQ

Does my membership cover uncontested divorce?

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FAQ

Yes, we cover uncontested divorce.

FAQ

Does it cost more to add my spouse or dependents?

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FAQ

No. Your spouse and eligible dependents are covered under your family membership.

FAQ

Who is covered under my LegalShield Legal Plan Family Membership?

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FAQ

The following are covered: 1.The member 2.The member’s spouse 3.Children under age 18 for whom the member or member’s spouse is the legal guardian 4.Full-time never-married...

FAQ

What level of contact will I have with my lawyer if I am a LegalShield member?

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FAQ

It depends on your legal matter/situation. When you contact your Provider Law Firm, explain your legal situation and they will have an attorney call you within 8 business hours. Once you speak directly with your attorney, he/she will be able to determine what legal assistance is needed for your specific situation.

FAQ

How do I gain access to my legal plan benefits?

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FAQ

After you have signed up for a LegalShield legal plan, you will receive a welcome email. It will contain the instructions to login to your MyLegalShield member account and download the MyLegalShield mobile app. You will also receive your member ID card in the mail.

FAQ

What is a Provider Law Firm?

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FAQ

LegalShield has dedicated law firms that employ 1,900 attorneys in 49 states and four provinces in Canada, plus an additional 5,000 referral attorneys. The attorneys have been with their respective law firms for an average of 20 years and have a range of experience. This allows them to advise members through a variety of everyday legal issues such as....

FAQ

What law firm will provide my legal services?

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FAQ

LegalShield has arranged for you to have access to an accomplished law firm available to handle your legal needs. Law firms have been screened, are monitored daily, and are ready to handle your legal matters with the care and concern you deserve. Click here to find out more about LegalShield Provider Law Firms.

FAQ

How do I contact my Provider Law Firm?

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FAQ

Members can call their law firm right from the MyLegalShield mobile app. (Apple and Android) Or you can call your law firm by dialing the toll-free number on the front of your membership card. A customer service representative will ask you what type of legal matter you have, verify your address and....

FAQ

Will I work with the same attorney for every legal matter?

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FAQ

LegalShield takes the selection of our Provider Law Firms very seriously. While you may not work with the same attorney for every legal issue you have, you will work with the same Provider Law Firm, so you can be assured that you are receiving quality service with any of their attorneys.

FAQ

What happens if my legal issue falls outside of my covered benefits?

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FAQ

You may continue to use your Provider Attorney for legal situations that extend beyond plan coverage. The additional services are at least 25% off the law firm's standard hourly rates. Your Provider Attorney will let you know when the discount applies, and go over these fees with you.

FAQ

How do I cancel my membership?

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FAQ

To cancel your membership please send written notice to LegalShield and be sure to include your membership number and personal information via email to: support@legalshieldcorp.com or send a letter to LegalShield, PO Box 2217, Ada, OK 74820. Your membership and payment remain active until written notice is received.

FAQ

Does my membership cover trusts?

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FAQ

A trust can be established under the 25% preferred member discount.

FAQ

What is a legal service plan?

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FAQ

For a recurring monthly or annual fee, legal service plans offer a variety of legal services from a network of attorneys for a low flat monthly rate. Prices and coverage vary depending on the plan you select.

FAQ

How can I pay for my membership?

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FAQ

For a recurring monthly or annual fee, legal service plans offer a variety of legal services from a network of attorneys for a low flat monthly rate. Prices and coverage vary depending on the plan you select We accept the following payment methods: 1.Monthly bank draft.....

FAQ

What is LegalShield service area?

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FAQ

LegalShield’s proprietary system of Provider Law Firms covers 49 states and 4 provinces in Canada. Plan coverage varies depending on the plan you select.

FAQ

Does my membership cover tax audits?

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FAQ

Yes, we cover tax audits.

FAQ

Does my membership cover immigration?

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FAQ

A LegalShield membership provides consultation and a discount on other legal services related to immigration issues. Please contact your provider law firm to discuss your benefits and options.

FAQ

Does my membership cover speeding tickets?

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FAQ

Yes, we can give legal assistance with speeding tickets.

FAQ

How do I choose a lawyer?

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FAQ

With LegalShield, you don't have to. There's no stressing, no guessing. For assistance, members simply call the provider firm in their state or province and explain their situation. Their call will then be promptly returned by a local lawyer with experience in that particular area of law.

FAQ

How can I save money with a LegalShield membership?

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FAQ

The membership fee is significantly less than paying the standard hourly rate at a traditional law firm. Also, instead of ignoring a situation where you've been wronged, you can affordably and easily consult a lawyer.

FAQ

How can LegalShield offer such a low monthly fee?

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FAQ

They harness the power of collective buying. Thanks to the company's large membership base, LegalShield is able to collectively pool its low membership fees together to partner with law firms in their high-quality, proprietary network across the United States and Canada.

FAQ

Why do I need a will?

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FAQ

Everyone knows that they need a will. However, some people believe they can't afford one or that it's not a priority to keep it updated. LegalShield makes it easy and affordable to keep your estate planning up to date.

FAQ

What is your cancellation policy?

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FAQ

Your membership can be cancelled anytime by sending written notice to the Company. Please see your membership benefits for cancellation instructions specific to your plan, or you can call/email Member Services at 800-654-7757 or email support@legalshieldcorp.com. Important: Your membership and payment remain active until written notice is received.

FAQ

How do I update my billing info?

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FAQ

You can update your billing info by contacting Member Services at 1-800-654-7757 from 7am-7pm CST Monday through Friday, or online at mylegalshield.com. Just log in, go to Account Settings, and select the plan you’d like to update. Then scroll down to Member Payment Information and select Edit.

FAQ

What is my membership number?

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FAQ

Most LegalShield membership numbers start with 100 or 101 and are 11 digits long. Look for your number under Account Setting at mylegalshield.com, on the LegalShield mobile app, or by contacting Member Services at 1-800-654-7757 from 7am-7pm CST Monday through Friday.

FAQ

How can I access my legal team in an emergency?

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FAQ

Access after-hours legal consultation for covered legal emergencies such as an arrest or detainment, if you're seriously injured, or if you're served with a warrant. Just call 1-877-825-3797 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the LegalShield Mobile App and select Emergency Legal Access to make your call.

FAQ

How do I reinstate my membership?

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FAQ

You may request reinstatement at any time by contacting your LegalShield Associate or Member Services at 1-800-654-7757. Member Services is available from 7 am – 7 pm CST Monday-Friday.

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