“I needed advice on a matter and I called just a few hours after opening the account. The person who answered the phone was very pleasant and told me an attorney would contact me within 4 hours. No more than 2 hours passed by the time I got the call back. The attorney took her time to listen to me and offered the advice I was looking for in a way that I could clearly understand. I am very satisfied with my membership, hopefully I don't have to use it anymore, but I feel more at ease knowing that I'm covered by a team who's got my back. Thank you for your help!””