FAQs

Does my membership cover wills?

Yes, your membership covers wills for you and your family.

What is LegalShield?

LegalShield has been providing legal service plans to North American families for over 40 years. Our customers can access legal counsel and advice from qualified lawyers simply by calling a toll-free number. Many other benefits are included, but even at the most basic level our plans allow you to have peace of mind.

Does my membership cover uncontested divorce?

Yes, we cover uncontested divorce.

Does it cost more to add my spouse or dependents?

No. Your spouse and eligible dependents are covered under your family membership.

What level of contact will I have with my lawyer if I am a LegalShield member?

It depends on your legal matter/situation. When you contact your Provider Law Firm, explain your legal situation and they will have an attorney call you within 4 business hours. Once you speak directly with your attorney, he/she will be able to determine what legal assistance is needed for your specific situation.

What is a Provider Law Firm?

LegalShield provides access to dedicated law firms that employ 1,900 attorneys across the U.S. and Canada, plus an additional 5,000 referral attorneys. The attorneys have been with their respective law firms for an average of 20 years and have a range of experience. This allows them to advise members through a variety of everyday legal issues such as family matters, estate planning, financial issues, consumer/credit protection, tax, real estate, benefits disputes and auto/driving issues.

How do I contact my Provider Law Firm?

Members can call their law firm right from the LegalShield mobile app. (Apple and Android) Or you can call your law firm by dialing the toll-free number on the front of your membership card. A customer service representative will ask you what type of legal matter you have, verify your address and phone numbers (parties involved in your matter) and forward your information to the appropriate lawyer at your provider law firm.

Does my membership cover trusts?

A trust can be established under the 25% preferred member discount.

How can I pay for my membership?

Legal service plans offer a variety of legal services from a network of attorneys for a low flat monthly rate. Prices and coverage vary depending on the plan you select. We accept the following payment methods:

  • Monthly bank draft
  • Annual bank draft
  • Monthly credit card
  • Annual credit card

Due to the subscription nature of our business, we do not accept prepaid credit cards.

What is LegalShield service area?

LegalShield’s proprietary system of Provider Law Firms covers 50 states and 4 provinces in Canada. Plan coverage varies depending on the plan you select.

Does my membership cover tax audits?

Yes, we cover tax audits.

Does my membership cover immigration?

A LegalShield membership provides consultation and a discount on other legal services related to immigration issues. Please contact your provider law firm to discuss your benefits and options.

Does my membership cover speeding tickets?

Yes, we can give legal assistance with speeding tickets.

How do I choose a lawyer?

With LegalShield, you don't have to. There's no stressing, no guessing. For assistance, members simply call their provider law firm and explain their situation. Their call will then be promptly returned by a lawyer knowledgeable in that particular area of law.

How can I save money with a LegalShield membership?

The membership fee is significantly less than paying the standard hourly rate at a traditional law firm. Also, instead of ignoring a situation where you've been wronged, you can affordably and easily consult a lawyer.

How can LegalShield offer such a low monthly fee?

They harness the power of collective buying. Thanks to the company's large membership base, LegalShield is able to collectively pool its low membership fees together to partner with law firms in their high-quality, proprietary network across the United States and Canada.

Why do I need a will?

Everyone knows that they need a will. However, some people believe they can't afford one or that it's not a priority to keep it updated. LegalShield makes it easy and affordable to keep your estate planning up to date.

What is your cancellation policy?

You can cancel your membership at any time, for any reason. Once your membership is cancelled, we will refund any unused portion of your membership fee on a pro-rata basis. Click here to view the simple steps to cancel your plan.

How do I update my billing info?

You can update your billing info by contacting Member Services at 1-855-419-6272 from 7am-7pm CST Monday through Friday, or online at accounts.legalshield.com. Just log in, go to Account Settings, and select the plan you’d like to update. Then scroll down to Member Payment Information and select Edit.

What is my membership number?

Most LegalShield membership numbers start with 100 or 101 and are 11 digits long. Look for your number at accounts.legalshield.com, on the LegalShield mobile app, or by contacting Member Services at 1-855-419-6272 from 7 a.m. - 7 p.m. CT Monday through Friday.

How do I reinstate my membership?

You may request reinstatement at any time by contacting your LegalShield Associate or Member Services at 1-855-419-6272. Member Services is available from 7 am – 7 pm CST Monday-Friday.

Is LegalShield a scam?

LegalShield has been in business for over 45 years, has over 4.5 million members and has been praised by national media outlets like Forbes, Yahoo Finance, Huffpost, Law 360 and The Hill. You can learn more about our history by visiting Why LegalShield

Our associates love LegalShield for two main reasons. First, members get effective legal help from experienced attorneys for an affordable monthly fee and rave about the service. As such, associates feel good about promoting LegalShield to their friends, families and acquaintances. Second, associates enjoy one of the most generous and lucrative multi-level marketing programs available. LegalShield has paid out over one BILLION dollars to it’s associates in the last 10 years alone. 

LegalShield operates in a highly regulated industry and is most certainly not a scam. As further proof of our commitment to offering excellent products and programs, all LegalShield memberships are delivered under a month to month agreement. You can cancel at any time, for any reason. 

We encourage you to read more about our organization on this website and talk to current members and associates about their experience with LegalShield. If you’re considering joining as an associate, attend a live event to get a true taste of what our company is all about. We look forward to meeting you.

Will LegalShield represent you in court?

The short answer is yes. All LegalShield memberships include benefits that allow your attorney to represent you in court at a substantial savings over hiring an attorney directly. Most plans include trial defense representation for covered civil suits at no additional cost. If you have a more complex situation, you can always hire your attorney to represent you in court for 25% off their standard hourly fees. 

If you have an existing situation that requires you to appear in court, for specific information on which plan benefits apply to your circumstances, we encourage you to review our coverage detail pages or contact customer support at 1.855.629.4338 to get a quick answer. 

Personal Plan Coverage Details

Small Business Plan Coverage Details

Trial Supplement Details

Does LegalShield handle criminal cases?

One way or the other, LegalShield plans cover any conceivable legal situation. You can call your attorney for advice on any legal issue, including criminal cases. Also, your attorney can review documents and provide feedback related to criminal cases for no additional fee. 

Should you need an attorney to represent you in criminal court, you can hire them for 25% off their standard hourly rates. No matter the situation, being a LegalShield member will save you hundreds, if not thousands of dollars, on whatever type of legal support you need. 

If you’ve been arrested or otherwise have concerns about a criminal case, we strongly suggest becoming a member today. You can be on the phone with a criminal attorney in 4 hours or less and get the advice you need to reduce your stress and figure out the next best steps to protect your rights and freedom.

Will LegalShield handle uncontested divorces? What about contested divorces?

Representation for an uncontested divorce, separation or annulment is included in your standard plan benefits for no additional fee. Your attorney will manage the process for you. 

During a contested divorce, you can call your attorney for legal advice, have them review documents and even make phone calls and write letters on your behalf. If you want your attorney to handle the negotiation of a settlement agreement or represent you at trial, you are covered by your plan’s 25% hourly rate discount benefit.

Does LegalShield help with child custody?

Yes. Like with any legal issue, you can always call a family law attorney for advice about child custody. Also, your attorney can review child custody related documents and even make phone calls and write letters on your behalf. 

If you need more robust representation, you can hire your attorney to handle child custody negotiations or court cases for 25% off their standard hourly fees. No matter the circumstances, a LegalShield membership can save a ton of money on legal services to help you with child custody issues.