FAQs
Yes, your membership covers wills for you and your family.
LegalShield has been providing legal service plans to North American families for over 40 years. Our customers can access legal counsel and advice from qualified lawyers simply by calling a toll-free number. Many other benefits are included, but even at the most basic level our plans allow you to have peace of mind.
LegalShield has arranged for you to have access to an accomplished law firm available to handle your legal needs. Law firms have been screened, are monitored daily, and are ready to handle your legal matters with the care and concern you deserve.
Access a variety of legal services including: advice on unlimited issues, attorney letters or calls made on your behalf, contract and document review (up to 15 pages each) and more. Review a plan contract for complete terms, coverage, amounts, conditions and exclusions.
Yes, we cover uncontested divorce.
No. Your spouse and eligible dependents are covered under your family membership.
The following are covered:
- The member
- The member’s spouse
- Never-married dependent children of the member or member’s spouse who are under 26 and living at home
- Children under age 18 for whom the member or member’s spouse is the legal guardian
- Full-time never-married students under 26 years old if the student is a dependent of the member or member’s spouse
- Any dependent child, regardless of age, who is incapable of sustaining employment because of mental or physical disability and who is chiefly dependent on the member or member’s spouse for support.
Note: Trial Defense, where available, provides benefits for the member and/or the member’s spouse only. Be sure to check the specific contract in your state.
It depends on your legal matter/situation. When you contact your Provider Law Firm, explain your legal situation and they will have an attorney call you within 4 business hours. Once you speak directly with your attorney, he/she will be able to determine what legal assistance is needed for your specific situation.
After you have signed up for a LegalShield legal plan, you will receive a welcome email. It will contain the instructions to login to accounts.legalshield.com and download the LegalShield mobile app.
LegalShield provides access to dedicated law firms that employ 1,900 attorneys across the U.S. and Canada, plus an additional 5,000 referral attorneys. The attorneys have been with their respective law firms for an average of 20 years and have a range of experience. This allows them to advise members through a variety of everyday legal issues such as family matters, estate planning, financial issues, consumer/credit protection, tax, real estate, benefits disputes and auto/driving issues.
Members can call their law firm right from the LegalShield mobile app. (Apple and Android) Or you can call your law firm by dialing the toll-free number on the front of your membership card. A customer service representative will ask you what type of legal matter you have, verify your address and phone numbers (parties involved in your matter) and forward your information to the appropriate lawyer at your provider law firm.
LegalShield takes the selection of our Provider Law Firms very seriously. While you may not work with the same attorney for every legal issue you have, you will work with the same Provider Law Firm, so you can be assured that you are receiving quality service with any of their attorneys.
You may continue to use your Provider Attorney for legal situations that extend beyond plan coverage. The additional services are at least 25% off the law firm's standard hourly rates. Your Provider Attorney will let you know when the discount applies, and go over these fees with you.
A trust can be established under the 25% preferred member discount.
Legal service plans offer a variety of legal services from a network of attorneys for a low flat monthly rate. Prices and coverage vary depending on the plan you select.
Legal service plans offer a variety of legal services from a network of attorneys for a low flat monthly rate. Prices and coverage vary depending on the plan you select. We accept the following payment methods:
- Monthly bank draft
- Annual bank draft
- Monthly credit card
- Annual credit card
Due to the subscription nature of our business, we do not accept prepaid credit cards.
LegalShield’s proprietary system of Provider Law Firms covers the entire United States and all of Canada. Plan coverage varies depending on the plan you select.
Yes, we cover tax audits.
A LegalShield membership provides consultation and a discount on other legal services related to immigration issues. Please contact your provider law firm to discuss your benefits and options.
Yes, we can give legal assistance with speeding tickets.
With LegalShield, you don't have to. There's no stressing, no guessing. For assistance, members simply call their provider law firm and explain their situation. Their call will then be promptly returned by a lawyer knowledgeable in that particular area of law.
The membership fee is significantly less than paying the standard hourly rate at a traditional law firm. Also, instead of ignoring a situation where you've been wronged, you can affordably and easily consult a lawyer.
They harness the power of collective buying. Thanks to the company's large membership base, LegalShield is able to collectively pool its low membership fees together to partner with law firms in their high-quality, proprietary network across the United States and Canada.
Everyone knows that they need a will. However, some people believe they can't afford one or that it's not a priority to keep it updated. LegalShield makes it easy and affordable to keep your estate planning up to date.
You can cancel your membership at any time, for any reason. Once your membership is cancelled, we will refund any unused portion of your membership fee on a pro-rata basis. Click here to view the simple steps to cancel your plan.
You can update your billing info by contacting Member Services at 1-800-654-7757 from 7am-7pm CST Monday through Friday, or online at accounts.legalshield.com. Just log in, go to Account Settings, and select the plan you’d like to update. Then scroll down to Member Payment Information and select Edit.
Most LegalShield membership numbers start with 100 or 101 and are 11 digits long. Look for your number at accounts.legalshield.com, on the LegalShield mobile app, or by contacting Member Services at 1-800-654-7757 from 7 a.m. - 7 p.m. CT Monday through Friday.
Access after-hours legal consultation for covered legal emergencies such as an arrest or detainment, if you're seriously injured, or if you're served with a warrant. Just call 1-877-825-3797 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the LegalShield Mobile App and select Emergency Legal Access to make your call.
You may request reinstatement at any time by contacting your LegalShield Associate or Member Services at 1-800-654-7757. Member Services is available from 7 am – 7 pm CST Monday-Friday.
LegalShield has been in business for over 45 years, has over 4.5 million members and has been praised by national media outlets like Forbes, Yahoo Finance, Huffpost, Law 360 and The Hill. You can learn more about our history by visiting Why LegalShield.
Our associates love LegalShield for two main reasons. First, members get effective legal help from experienced attorneys for an affordable monthly fee and rave about the service. As such, associates feel good about promoting LegalShield to their friends, families and acquaintances. Second, associates enjoy one of the most generous and lucrative multi-level marketing programs available. LegalShield has paid out over one BILLION dollars to it’s associates in the last 10 years alone.
LegalShield operates in a highly regulated industry and is most certainly not a scam. As further proof of our commitment to offering excellent products and programs, all LegalShield memberships are delivered under a month to month agreement. You can cancel at any time, for any reason.
We encourage you to read more about our organization on this website and talk to current members and associates about their experience with LegalShield. If you’re considering joining as an associate, attend a live event to get a true taste of what our company is all about. We look forward to meeting you.
The short answer is yes. All LegalShield memberships include benefits that allow your attorney to represent you in court at a substantial savings over hiring an attorney directly. Most plans include trial defense representation for covered civil suits at no additional cost. If you have a more complex situation, you can always hire your attorney to represent you in court for 25% off their standard hourly fees.
If you have an existing situation that requires you to appear in court, for specific information on which plan benefits apply to your circumstances, we encourage you to review our coverage detail pages or contact customer support at 1.855.629.4338 to get a quick answer.
Personal Plan Coverage Details
One way or the other, LegalShield plans cover any conceivable legal situation. You can call your attorney for advice on any legal issue, including criminal cases. Also, your attorney can review documents and provide feedback related to criminal cases for no additional fee.
Should you need an attorney to represent you in criminal court, you can hire them for 25% off their standard hourly rates. No matter the situation, being a LegalShield member will save you hundreds, if not thousands of dollars, on whatever type of legal support you need.
If you’ve been arrested or otherwise have concerns about a criminal case, we strongly suggest becoming a member today. You can be on the phone with a criminal attorney in 4 hours or less and get the advice you need to reduce your stress and figure out the next best steps to protect your rights and freedom.
Representation for an uncontested divorce, separation or annulment is included in your standard plan benefits for no additional fee. Your attorney will manage the process for you.
During a contested divorce, you can call your attorney for legal advice, have them review documents and even make phone calls and write letters on your behalf. If you want your attorney to handle the negotiation of a settlement agreement or represent you at trial, you are covered by your plan’s 25% hourly rate discount benefit.
Yes. Prepaid Legal changed its name to LegalShield on September 10, 2011. While our name changed, we’re the same organization and offer an even more robust suite of services than we did just a few years ago. We’re always working to improve the value of a LegalShied membership.
Yes. Like with any legal issue, you can always call a family law attorney for advice about child custody. Also, your attorney can review child custody related documents and even make phone calls and write letters on your behalf.
If you need more robust representation, you can hire your attorney to handle child custody negotiations or court cases for 25% off their standard hourly fees. No matter the circumstances, a LegalShield membership can save a ton of money on legal services to help you with child custody issues.
