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Frequently Asked Questions
For over 50 years, LegalShield has made it affordable and easy for its members to connect with its network of vetted, dedicated law firms across the United States and parts of Canada. Lawyers average 22 years of experience. Please note that LegalShield provides access to legal services offered by a network of provider law firms to its members.
Instead of paying a lawyer by the hour, you pay a small membership fee with LegalShield and have access to a dedicated provider law firm in your state for the legal services membership you select but without a huge bill. Prices and coverage vary depending on the membership services you select.
Yes. Pre-Paid Legal Services, Inc. began doing business as LegalShield on September 10, 2011. While the name we do business as has changed, we’re the same organization with over 50 years in business and offer an even more robust suite of services.
LegalShield is a pre-paid monthly subscription service that operates in a highly regulated industry monitored by the FTC. Our mission for more than 50 years has been to protect and empower people with the tools and services needed to affordably live a just and secure life.
While we have a variety of sales channels, we believe in helping our independent associates find empowerment as business owners. While there can be negative stigmas around MLM sales channels, we assure you that our products and services are real. Today, we continue to harness the power of technology to empower over 4.5 million individuals and 140,000 businesses across the United States and parts of Canada to take their future into their own hands through our tools, services, and partnerships.
Personal Plans from LegalShield cover most personal legal issues. Most day-to-day legal issues are covered by the standard member benefits with no additional fees. If your specific personal legal need is more unique and requires additional legal assistance beyond the standard benefits, your provider law firm can help you at a discount off their standard hourly rates. If you still have questions on coverage, call us at (833)-951-2754. LegalShield provider law firms do not assist with International Law, Military Law and Tribal Law.
Most pre-existing situations can receive consultation and a discount from the provider law firm’s standard hourly rate. There are exclusions and exceptions, but your provider law firm can provide advice and possibly more on most pre-existing situations. Current exclusions and exceptions include:
- Any civil action, motor vehicle tickets or charges relating to an event that happened before starting your membership.
- Any IRS inquiry, investigation, or notice received before the start of your membership.
With a LegalShield membership, you don’t have to. There’s no countless hours of researching. No stressing, no guessing. LegalShield takes the vetting and selection of law firms very seriously. You can be assured that all the dedicated provider law firms are experienced. They actually have an average of 22 years of experience!
Each state and some parts of Canada each have their own dedicated law firm. Members are to contact their dedicated provider law firm for membership services.
As a member you can contact your provider law firm right from the LegalShield mobile app or call them directly. A customer service representative will ask you what type of legal matter you have, verify your address and phone numbers, gather information about your legal matter, and forward your information to the assigned provider lawyer.
It depends on your legal matter/situation. When you contact your dedicated provider law firm and explain your legal situation, they will have a provider lawyer call you. Once you speak directly with the assigned lawyer, they will be able to determine what legal assistance is needed for your specific situation.
You may not work with the same lawyers if you have legal issues in totally different areas of law. However, you will work with the same provider law firm for your covered legal needs.


