LegalShield's 2027 National Plans: More Coverage Where Employees Need It Most
Senior Care Planning, AI legal intake assistant, and nine new features are available in the 2027 Base and Enhanced Plans.
Consider this: 53 million Americans are currently serving as unpaid caregivers for an aging or ill loved one, according to the CDC. Many of them are your clients' employees — quietly managing a parent's medication schedule, researching memory care options after hours, and fielding calls they don't know how to return. They're not in crisis yet. But they're getting there.
Most benefits packages don’t provide anything to help. That changes with the 2027 LegalShield National Enhanced Plan.
The headline addition is Senior Care Planning powered by Care.com. Not a caregiver directory. Not a general wellness hotline. One-on-one consultations with a master's-level social worker who conducts a real needs assessment, builds a personalized care plan, provides prescreened provider referrals, and helps families navigate the financial maze of Medicare, Medicaid, and elder care costs. Members can use the service as often as needed, with 90-day engagements. And when legal questions come up — a power of attorney, a healthcare directive, a nursing home agreement — their LegalShield provider law firm is already there. No new plan. No additional cost.
Beyond Senior Care Planning, both the Base and Enhanced Plans add a handful of new features for 2027 — at no additional cost above the base rate:
- Vehicle Buyer Support — provider lawyer review of vehicle purchase contracts and explanation of financing terms before a member signs
- Vehicle Repair Dispute Support — for consultation, letter/phone call to address repair issues, including warranty enforcement and disputes with repair shops over faulty or incomplete work
- Annual Legal Wellness Check-Up — a proactive yearly questionnaire that generates personalized legal topics for members to address with their provider law firm
- Mental Health Legal Support — consultations on ADA accommodations, guardianship, care access disputes, and mental health directives, with representation available at a discount
- Service Animal Legal Support — rights guidance under ADA, FHA, and ACAA; help with accommodation request letters; and representation if named as a defendant in a covered civil action in landlord or liability disputes
- Elle, AI Legal Assistant — guides members through legal intakes, helps to identify the right area of law, and reviews documents to help the member prepare for their consultation with a provider lawyer
- Digital Privacy & Data Rights Support — provider lawyer advice on consumer data protection rights, data breach notices, and online harassment, with representation for defense in covered civil actions related to identity theft
- Waiver of Premium for Surviving Spouse — coverage continues for one full year at no cost to the surviving spouse after the death of the named insured
- Education Law Support — legal assistance for school-related matters, including IEP and 504 Plan navigation, accommodation requests, and school policy disputes
The Enhanced Plan also includes Grandparent Coverage — extending plan benefits to the participant's and spouse’s parents and grandparents for elder care services— and E-Notary/E-Signature, enabling members to notarize and sign documents online in accordance with state laws, 24/7, without an in-person appointment.
For brokers, the 2027 plan offers a direct answer to a question HR clients have been raising for years: What are you doing for employees who are also caregivers? LegalShield now has a substantive response — and the coverage to back it up.
By the numbers:
- 53 million Americans currently serve as unpaid caregivers for an aging or ill loved one — many of them full-time employees. Source: Centers for Disease Control and Prevention (CDC)
- 20 hrs./week: The average time an employee spends providing care for a parent or grandparent, on top of work and family responsibilities. Source: U.S. Dept. of Health & Human Services, ASPE
Product spotlight:
LegalShield Enhanced Plan — 2027
The 2027 Enhanced Plan is built on a simple premise: employees' legal and personal challenges shouldn't be separated, and their benefits shouldn't be either. Senior Care Planning gives members a dedicated master's-level social worker — a real person who builds a real plan — backed by a LegalShield provider law firm when legal questions arise. Add in the Annual Legal Wellness Check-Up, Elle AI assistance, Digital Privacy support, and Grandparent Coverage, and this is a plan that covers the moments employees actually face. Brokers who want a benefit that wins RFPs, renews accounts, and genuinely helps people have found it.
Ready to Bring the 2027 Plans to Your Clients?
The 2027 plans are available to quote now for groups with an effective date of January 1, 2027. Reach out to your LegalShield Business Solutions representative or email [email protected] to get updated proposals, enrollment materials, and talking points.